Last Updated: August 10, 2024
Thank you for choosing Sip & Brew for your catering needs. This Payment Policy outlines the terms and conditions related to payments for our catering services.
Booking and Deposits
To secure our catering services for your event, a refundable (only refundable if you cancel your event and notify us 30 days before the scheduled event date of the cancellation) deposit is required.
For events 3 months or more away: an initial deposit of 10% of the total estimated cost is required to secure the date. A final deposit of 20% or 25% (based on cup count) is due 2 months before the event.
For events 2 months or less away: an initial deposit of 30% or 35% (30% for cup count under 300 & 35% for cup count 300 and over) of the total estimated cost is required.
The deposit is due within 10 days after confirming your booking. Failure to submit the deposit within this timeframe may result in the cancellation of your reservation.
Confirmation and Final Guest Count
A confirmation of your catering order will be provided upon receipt of the initial deposit.
The final guest count must be confirmed no later than 30 days before the scheduled event date. Any changes to the guest count after this date may result in additional charges.
Final Payment
The remaining balance of the total estimated cost is due no later than 10 days after the scheduled event date.
Failure to submit the final payment within this timeframe may result in additional charges and impact future bookings.
Late Payments and Late Fees
Late payments will be subject to a late fee of 2% of the outstanding balance or $25 per day, whichever is greater, for each day the payment is overdue.
The late fee will be calculated based on the outstanding balance and will continue to accrue until the payment is received.
Parking Reimbursement
In instances where Sip & Brew incurs parking fees to fulfill a catering order, the client will be responsible for reimbursing Sip & Brew for the full amount of the parking fee.
Payment Methods
We accept payments through Interac e-Transfer, cheque, cash, and credit card (AMEX, Apple Pay, Mastercard, & Visa). Please note that a processing fee of 2.95% will be applied to all credit card payments to cover transaction costs.
Tax
We do not charge our customers GST/HST. We are considered a "small supplier" according to CRA, so we are exempt from charging GST/HST.
Cancellation and Refunds
Additional Charges
Additional charges may apply for any extra services or changes requested after the final payment has been made.
Currency
All transactions will be conducted in CAD (Canadian Dollars).
Changes to the Payment Policy
Sip & Brew reserves the right to update or modify this Payment Policy at any time. Any changes will be effective immediately and communicated to clients in advance.